These enquiries are to establish what (if any) obligations the authority might owe you. While these enquiries are carried out, it must provide you with temporary accommodation and establish whether you are homeless, can claim assistance, or in priority need of accommodation.

They will also consider whether you are intentionally homeless and whether you have a local connection to that authority.

There are many different ways you could be classed as homeless and in each case we make sure you understand your rights.

We can also help you if a council:

• Refuses your homeless application


• Or has failed to provide you with temporary accommodation


• Or has made a decision against you in your application

If you find yourself in any of these situations, contact us so we can advise you on your rights.

You may be deemed as legally homeless if:

• You have no legal right to live in accommodation anywhere


• You cannot get into your home (your landlord has locked you out)


• It’s not reasonable to stay in your home (if you are at risk of violence or abuse)


• You are forced to live apart from your family or people you typically live with because there is no suitable accommodation for you